Software as a Service

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SaaS

Intermediate Level Bengaluru Technology & IT 2 views

Definition

A software distribution model where applications are hosted in the cloud and accessed via subscription.

Detailed Explanation

SaaS companies have recurring revenue (MRR/ARR), low distribution costs, and high scalability. Key metrics include CAC, LTV, churn rate. Bengaluru SaaS companies include Freshworks, Zoho, and Chargebee.

Example

Freshworks provides customer engagement SaaS used by 50,000+ companies globally.

Local Context (Bengaluru)

Bengaluru is India's SaaS capital, with the highest concentration of B2B SaaS companies.

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